Shipping policy

Order Processing

All orders will be processed within 2 business days by Tao Teaware staff excluding US national holidays.

Processing and Shipping Location

All orders in stock or with less than 5 items with the same style will be shipped from the United States.  If there are more than 5 of the same item/style ordered, orders may shipped from China.

Domestic Shipping Timeline (United States only)

First Class: 3 - 5 Business Days

Priority: 1 - 3 Business Days

Merchandise Processing and Shipping

All merchandise is made to order and follows different processing, fulfillment, and shipping than tea/teaware. All merchandise will be delivered within 7 - 10 business days (within the US). 

US Domestic Free Shipping Threshold 

Orders Over $150

International Shipping Timeline

Up to 30 days

International Free Shipping Threshold

Unfortunately, due the weight of teaware packages we are not able to offer standard free shipping for international orders.